Delivery and Return Conditions
Our commitment to your privacy
What personal information do we collect?
“Personal Information” is information that identifies you as an individual, and includes:
Postal address (including billing and shipment address)
Phone number (including mobile phone number and home number)
Credit card number and debit card number
Account number on social media
Country of residence
School name and address
Company name and address
Browser and device information
Server log file information
Information collected through cookies, additional pixel data, and other technologies
Application Usage Data
Demographic and other information you provide
How do we collect personal information?
We and our service providers may collect personal information in various ways, including the following:
Across the Sites: We may collect personal information across the Sites; For example: when you sign up for a newsletter or make a purchase.
Offline: We may collect personal information from you without you being online; For example, when you call the customer service department.
Through your browser or device: Some information is collected by most browsers or by your device automatically. We use this information for statistical purposes and to ensure the proper functioning of the Sites.
Through server log files: Your Internet Protocol Address is a number that is automatically assigned to a computer or device that you are using by your Internet Service Provider. An IP address is automatically identified and recorded in server log files whenever a user visits the Sites, specifying the time of the visit and the page(s) visited.
Through your use of the App: When you download or use an App, we and our service providers may track and collect App usage data, such as the time and date that the App on your device accessed our servers, and information and files downloaded to the App based on your device number.
From You: Information such as your date of birth, gender and zip code, as well as other information, such as your preferred means of contact, may be collected when you voluntarily provide this information.
Through geolocation: We may collect information about the geographical location of your device.
How do we use personal information?
We may use personal information:
To respond to your inquiries and fulfill your requests, such as sending you newsletters or answering your questions and responding to your comments.
To send you administrative information, such as information related to the Sites and changes to our terms, conditions and policies. Because this information may be important to your use of the Sites, you cannot stop receiving these messages.
To complete and fulfill your purchases and/or donations, such as processing your payments, delivering orders to you, communicating with you regarding your purchase and providing you with appropriate customer service.
To send you updates and announcements regarding our products, promotions and programs, and to send you invitations to participate in special programmes.
To give you the opportunity to contact